Providing the Best in
Consignment Shop Software Since 1996
(888) 721.9767
ConsignPro Support, the best in the business!
  • Technical Q & A
  • Networking Support
  • POS Hardware Connections
  • Hardware Compatibility
  • Data Conversion
  • Version Updates
  • Database Tune-Up
  • License Transfers
  • We Build Websites

Tech Support Overview

  • Our telephone Support Hours are: Monday – Thursday, 10am until 6pm. Friday, 10am until 5pm EST.
  • Our Support phone number is: (305) 535-0959.
  • After hours and weekends Support is available by e-mail or by contacting our support partner, The Computer Peeps.
  • Support is provided for free for your first 3 months.
  • After that, the annual support cost is based on the number of copies of ConsignPro you run in your shop.
1-2 copies $150 per year
3 copies $175 per year
4 copies $200 per year
5+ copies $250 per year
  • All Version Updates are also included in your Support Plan purchase.
  • We send out e-mail reminders when your Plan expires, you can renew online or by mailing us a check.
  • The Support Plan is optional, but you won't receive telephone Support unless you are enrolled in our Plan.
  • Enroll in our auto-billing program and we'll automatically renew your Support Plan when it becomes due and email you a receipt. You'll also receive a $5 discount on every renewal!

Version 7.0 User Guide

Our ConsignPro User Guide provides detailed and complete information about the ConsignPro program.

  1. Click the link below to download the User Guide in PDF format.
  2. After downloading, locate the file on your computer and double-click the file to run it.
  3. Click "UnZip" when prompted.
  4. The Guide should automatically open when you UnZip it. If the Guide does not open, locate "User Guide" in the \Program File\ConsignPro folder and double-click to open it.

ConsignPro 7.0 User Guide

Utility Downloads

Below are some utilities that our Support Team may ask you to use.

Team Viewer Run this utility to allow us to remote into your computer to solve problems.
Crystal Reports 4.6 This editor allows you to edit ConsignPro reports and tag & label designs.
Crystal Read-Me This PDF guide gives you tips on using the Crystal Reports editor.
Crystal Tag Names This spreadsheet is used to help you identify the tag file name that corresponds to the tag or label that you are using.
Barcode Manual This PDF guide contains barcodes for resetting your barcode scan gun.
newdb.exe This file contains an empty or initialized ConsignPro database.  It will erase all data in ConsignPro.
newini.exe This file contains an initialized ConsignPro ini file.
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