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Sent on 4/7/2007 by "Kathy in CT", a former BCSS customer.
I have had a nightmare with BCSS software.
There are so many math and logic errors, the program is
driving me nuts. They cannot seem to resolve it and all I
find is error after error. They seem like nothing but
amateurs trying to do something professional but without the
programming, especially math logic. They cannot even do the
tax so that below a certain amount is not taxed.
The inventory is not zeroed out when it is transferred. It
doesn't always transfer right or change to the house account
number and has very clunky, difficult screens. All the
screens do not do numbers in order like 1, 2, 3, 4, 5, 6, 7,
8, 9, 10.........100, 101........200, 201. It does 1, 10,
100, 2, 20, 200. When it transfers to house half the time it
leaves out the dash making the numbers different and does
not change the % on the account.
I could go on and on, but their programmer is childish and
argumentative and cannot fix anything right. Today I
discovered, it tax things not taxable and vice versa -
inconsistently.
You cannot depend on anything being right in this system.
They give no refunds, so now I have to go to court to
collect. I have wasted thousands of dollars of time
and effort. I have hardware they won't refund
either but I might be able to still use.
Since I use UPC codes, could my bar codes be fed into the
new system if I got your software? I just finished doing
over 5000 items as there was no inventory done in this store
before and this is the first. I need a technical expert to
call me to discuss from your company ASAP.
Is there a demo that I can feed my data into so I can see
how it handles my stuff?
Thanks,
Kathy
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